Shipping policy

Shipping Policy

Thank you for shopping with Shaner Cigars, LLC. Please review our shipping policy below:

Processing Times

Orders are processed within 1–2 business days (excluding weekends and holidays) after payment is received.
You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Rates

We offer Standard Shipping (3–7 business days) and Expedited Shipping (2–3 business days) within the United States.
Shipping rates are calculated at checkout based on order weight and destination.
Free shipping may be available on qualifying orders (see promotions).

Age Verification

By purchasing from our website, you certify that you are 21 years of age or older.
Age verification is required at checkout and upon delivery.

Restrictions

We currently ship to addresses within the United States only.
Due to state and local regulations, we may not be able to ship tobacco products to certain jurisdictions. If your state restricts shipments, your order will be canceled and refunded.

International Shipping

At this time, we do not offer international shipping.

Delivery Issues

We are not responsible for delays caused by carriers, weather, or incorrect addresses provided by the customer.
If your package is lost or damaged, please contact us within 7 days of the delivery date.

Contact Us

For questions about your order or shipping, please email us at shanercigars@gmail.com or call +1 305-493-4130.

FDA Disclaimer

The products sold on this website are intended for adults ages 21 and over. Shaner Cigars LLC does not market or sell any products to minors.

WARNING: Cigar smoking can cause cancers of the mouth and throat, even if you do not inhale.
WARNING: Cigars are not a safe alternative to cigarettes.
WARNING: Tobacco smoke increases the risk of lung cancer and heart disease, even in nonsmokers.
WARNING: Cigar use while pregnant can harm you and your baby.
WARNING: This product contains nicotine. Nicotine is an addictive chemical.

The statements made regarding our cigar products have not been evaluated by the U.S. Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease. Any information presented on this website is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional.

You must be 21 years of age or older to purchase cigars from this site. By using this site, you confirm that you are of legal smoking age in your jurisdiction.